Privacy policy

Your data are secure and confidential; we will never use or share any piece of your information in any way and by any reason. Though the information is stored on our servers, you retain all rights to it.

Disclaimer of warranty

This hosting is provided "as is" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Limitation of liability

We are not liable to you for damages, including any general, special, incidental or consequential damages arising out of the use or inability to use eTraxis, including but not limited to loss of data or data being rendered inaccurate or losses sustained by you or third parties or a failure of eTraxis to operate with any other programs.

Paying plans

If you have subscribed to a paying plan you are still able to cancel it anytime. In this case you will get a refund for the rest of the month. Also you can upgrade or downgrade your current plan to any other including the free one. When you are changing a plan you are prorated for partial month; please note that you can't change your plan more than two times a month.

If you would like to downgrade your current plan, you have to reduce your account instances (like amount of workflows and accounts number) to restrictions of a new plan, otherwise your request will be declined. To make the reduction it's not necessary to delete instances, you may just disable them. This would give you the ability to enable them back later in case of upgrading again.

Disclaimer for free plan

If you have a free subdomain, please be aware that the subdomain will be removed when no activity takes place on this subdomain for 30 days in a row. This restriction is meant to cut down on dormant free subdomains.

This disclaimer is applicable to free subdomains only − paying subdomains are not subjects to remove ever.